Prepare a live 360° property tour
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For agents and hosts preparing a remote property visit
Prepare a live property tour around the questions a remote visitor needs answered, not just the rooms you plan to show. Confirm access, clear sensitive information from the panoramic view, and rehearse the route with your camera. Use this checklist to organize the visit and identify what needs separate verification.
30 trial participant-minutes. No credit card required to start.
One live environment. Independent views. Each participant chooses where to look, without changing anyone else’s view.
A room-by-room walk can still miss the visitor’s priorities
A buyer may care about how the kitchen connects to the entrance, while a tenant wants to understand the work area. Without an agreed brief, a host can rush past useful viewpoints or spend the call solving connection problems. Gather questions first and plan safe stopping points where the surroundings help answer them.
Start with visitor questions
Ask which room relationships, visible features, and areas matter before choosing the route and allocating time.
Prepare the whole panorama
Check every direction for personal documents, occupants, photographs, and belongings that should not be shared.
Rehearse the actual route
Test reception, lighting, camera height, cable handling, and audio where you plan to stop, not only beside the router.
Separate discussion from verification
Flag dimensions, small defects, and hidden conditions for measured checks, close-ups, or an appropriate in-person visit.
Make the panorama useful without overselling it
Use a compatible Insta360 X4 or X5 setup that delivers full equirectangular camera output to the browser, not a cropped or reframed flat feed. Test firmware, USB mode, computer, browser, audio, and the connection together. Follow Insta360’s official X5 instructions where relevant and the CallPano X5 guide. Explain that guests can look around from the camera’s position but cannot independently walk through the property. The property tours overview describes the workflow; this checklist prepares the actual visit.
Prepare and run a live panoramic property tour
- 1
Confirm the visit brief and permission
Agree on the visitor’s questions, the areas to show, the time available, and who may attend. Obtain appropriate permission to enter and share the property, and arrange the visit around occupants’ needs.
- 2
Prepare a private, safe route
Walk the route before the call. Remove or shield sensitive material in every viewing direction, avoid areas without permission, and choose stable stopping points clear of stairs and obstacles.
- 3
Verify the camera and connection
Use a compatible Insta360 X4 or X5 setup that delivers full equirectangular camera output to the browser, not a cropped or reframed flat feed. Test firmware, USB mode, computer, browser, audio, and the connection together. Check reception at each planned stop and confirm that the browser receives the full scene. Use the X5 setup guide if that is your camera.
- 4
Send the invitation and rehearse joining
Share the room invitation and any access requirements with the intended visitors. Test with another participant, check audio, and ask them to look in several directions independently. A headset is optional, not required.
- 5
Tour in deliberate stages
Place the camera at a stable viewing height away from obstacles and strong window backlight; check room lighting before starting. Walk slowly between safe stops, keep turns gradual, and pause so buyers can orient themselves and ask questions. Explain how adjacent spaces connect. Move the camera when another physical viewpoint is needed; do not suggest that zooming provides reliable measurements or reveals hidden detail.
- 6
Close with a follow-up list
Summarize unresolved questions and agree who will supply measurements, suitable detail images, documents, or an in-person visit. Keep those notes and any required records in your existing property workflow.
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30 trial participant-minutes for new accounts, not a monthly reset. No credit card required to start.
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- 30trial participant-minutes for new accounts
- Starter
- $29per month
- Pro
- $99per month
- Enterprise
- $299per month
Allowances and limits vary by plan. View Plans for participant-minutes, rooms, and billing details.
Frequently asked questions
What should I ask visitors before the tour?
Ask what they need to understand about the layout, which spaces matter most, and what they need verified separately. Use those answers to set the route and a realistic agenda.
How should I handle occupied properties?
Obtain appropriate permission and coordinate with occupants. A panoramic camera can show people and personal material outside your forward-facing view, so check the entire scene and exclude private areas.
Can visitors measure rooms from the video?
Do not use the panorama for reliable dimensions. Provide appropriate measurements or documents separately and arrange qualified verification when needed.
What should I do if reception fails in a room?
Pause the tour, return safely to a tested location, and explain which area could not be shown. Arrange another suitable connection or a separate follow-up rather than presenting an incomplete view as a complete visit.
Does the tour replace a property inspection?
No. It supports a live discussion of visible surroundings. Concealed conditions, small defects, measurements, and required inspection work need appropriate separate checks.
Rehearse one room before touring the whole property
Test a guest’s independent view, then run the planned route and agree on the questions that need separate follow-up.
No credit card required to start.